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Support & Feedback

Get in Touch

Have questions about ACEx? Need help with your account? Or just want to share feedback? We're here to help.

Send us a message

Fill out the form below and we'll get back to you as soon as possible.

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We typically respond within 24 hours during business days.

Response Time

We typically respond within 24 hours during business days.

Help Topics

  • • Account issues
  • • Billing & payments
  • • Technical support
  • • Feature requests

Frequently Asked Questions

Quick answers to common questions

What should I include in my support request?

Include a clear description of your issue, your email address, and any relevant details about your ACEx setup or subscription.

Do you offer phone support?

We currently support through email and contact forms. We aim to respond within 24 hours during business days.

How do I report a bug?

Please include steps to reproduce the issue, screenshots if applicable, and details about your Windows version and ACEx version.

Can I request new features?

Absolutely! We'd love to hear your ideas. Use the contact form with 'Feature Request' as the subject.